While riding with my girlfriend in Arcadia RI. She grabbed a ¼” stick in her wheel and pulled it out. No biggie right? 5 minutes later she’s complaining that her bike “feels squishy in the back” I take a look.. & under the chainstay protector I find this..
Attempted a warranty.. nope. Sorry.. FANTASTIC!
What's the deal with Trek these days, they used to be so good with their warranties. Now I'm getting a lot of email with horror stories of Trek not standing behind their bikes.